fail

[pucke]

how am i able to send or receive pics which i cant

[HALIMACS]

@pucke

Glad it worked.

Just remember to toggle your data off when not in use, unless you have restricted apps from using data when not in Wi-Fi zones.

You also may want to make sure your device's data assist programs (if applicable) are not running as it will use mobile data when Wi-Fi signals are weak.

[pucke]

thanks will worked just fine

[will13am]

@pucke , check out these help article on setting up the APN.  This is likely to solve the problem.

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-iphone

[darlicious]

@pucke 

Does your mobile data work?:What is the make and model of your phone? You may need to update your carrier profile/edit your APN.

[pucke]

is on

[Yummy]

To send and receive MMS your DATA has to be on even though PM will not use your data allowance.

[Quigley]

@pucke   You have to make sure that your data is turned on.

[hTideGnow]

HI @pucke   if you are sending MMS, you need to have mobile data enabled (but it won't actually counted into your data bucket)

if you are sending iMessage or RCS, you need to have Mobile data or Wifi enabled and connected  (and it will count into you data if you used Mobile Data)