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expired card

Jojo_22
Great Neighbour / Super Voisin

Hi my plan is auto renew on my visa. And that visa is expired so I need to replace it by the one a received. How and where can I do that ? 

Thank you 

2 REPLIES 2

Grinch
Model Citizen / Citoyen Modèle

Log into your account on desktop or laptop. I believe you will find in MANAGE SUBSCRIPTION. 

samsunga31
Model Citizen / Citoyen Modèle

@Jojo_22 wrote:

Hi my plan is auto renew on my visa. And that visa is expired so I need to replace it by the one a received. How and where can I do that ? 

Thank you 


Hello.

You just need to log in and use this link.

https://myaccount.publicmobile.ca/en/account/payment/manage-card

If you're unable to log in, click on didn't get the code and choose email or send it to your voicemail.

If you're still having issues logging in, you can reach a csa this way.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.