@JeromeQ wrote:
Trying to log in the app but I get eversafe id problem and just get a blank screen that keep reloading every 5 seconds. anyone having this problem? i've tried deleting the app and reinstalling it 2-3 times. I sent a ticket but no answer.
Hey @JeromeQ
Hearing back from a CS Agent can take hours if not the next day.
If you have an Android phone, first go into the Android app settings and clear the cache first, then clear the data. That should solve the problem. If it's an iPhone and reinstalling it doesn't help, a CS Agent is the next option,.
