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esim

frank841
Great Neighbour / Super Voisin

I accidentaly deleted my esim after having trouble with activation. Is it possible pour get a new QR code?

4 REPLIES 4

Norbert19
Good Citizen / Bon Citoyen

Reading all these problems with Esims , im starting to think the average consumer just isn't ready for them.

softech
Oracle
Oracle

@frank841 

you need to pay and buy new eSIM if you deleted it 


Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click   or    at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there


@frank841 wrote:

I accidentaly deleted my esim after having trouble with activation. Is it possible pour get a new QR code?


Please check your e-mail inbox as there should be a message from Public Mobile containg this QR barcode.

hTideGnow
Mayor / Maire

Hi @frank841 

yes, you can get a new QR code but you need to pay for it.

on the phone that needs the eSIM, download PM app and login, Go to Subscription & add-on page and buy sim there

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