esim and subscription cancelation, need help

[jackie-229]

hello,   I need help. I moved to a different provider. They informed me i have to cancel my esim card, which is with Public Mobile, i think the subscription needs to be canceled too. I don't know how to do that.please help

regards jackie

[Sansan]

Ok so automatically closeed

[jackie-229]

yes, Sansan i did port my number

[Sansan · Accepted solution]

@jackie-229  hi,

When you moved to your new provider  did you port your phone number? If so, you Public Mobile  esim will automatically get cancelled after successful port. So there would be nothing for you to do.