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jpidhirn
Great Neighbour / Super Voisin

app won't recognize my email or phone number

3 REPLIES 3

eddieO
Town Hero / Héro de la Ville

@jpidhirn if the PM app is giving you trouble try accessing your account from the website


@jpidhirn wrote:

app won't recognize my email or phone number


You EverSafe login is the e-mail address that was used at the time of activation?  By any chance, have you been a customer but had your account in suspension for 90 days?

will13am
Oracle
Oracle

@jpidhirn , did you recently complete an activation?  Anyway, try deleting the app data to see if that helps with account access.  

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