07-15-2022 04:30 PM
my email address is not valid anymore so i am unable to login to my account to update my payment information. How can i change to a new email address?
Solved! Go to Solution.
07-15-2022 04:41 PM
@joette
contact to support team to change email by CS_Agent
07-15-2022 04:35 PM
To contact CSA-agent, there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
If ticketing does not work very first time, contact agent directly.
07-15-2022 04:35 PM - edited 07-15-2022 04:35 PM
@joette Hi you need to contact customer service agent
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
type request email password
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply
