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08-30-2019 05:35 PM - edited 01-05-2022 06:45 AM
I for got my log in info for account but when I come to comunity it works fine for user name and password woks I asked to be emailed for my account 2 times nothing please help:
Solved! Go to Solution.
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08-30-2019 11:06 PM
I have merged multiple message threads about this same topic. Please continue the discussion here so that the same information doesn't keep being repeated. Thanks.
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08-30-2019 09:42 PM - edited 08-30-2019 09:44 PM
@RODNEY2008 wrote:its gmail. I dont know if Outlook is free:
@RODNEY2008 Yes, outlook.com also offers free accounts. Not sure why it's taking that long. Do you normally send out a lot of emails during the day? If I remember correctly gmail throttles down service after a certain amount of emails limit is reached for free accounts.
Edit: ..Or maybe it's the PM server that is slow. Either way it is unacceptable.
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08-30-2019 09:39 PM
its gmail. I dont know if Outlook is free:
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08-30-2019 09:39 PM
I'm having troubles receiving my password reset email. I've requested it 3 times over the past 3 hours and nothing has shown up in my inbox or junk.
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08-30-2019 09:37 PM
@RODNEY2008 wrote:got email again but its not valid cause it took over an hour God I am getting annoyed here of ytying to reset account pass word:
@RODNEY2008 Who is your email provider? If it's gmail or outlook normally it should take that long.
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08-30-2019 09:25 PM
got email again but its not valid cause it took over an hour God I am getting annoyed here of ytying to reset account pass word:
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08-30-2019 07:35 PM
thanks I did re account blocked and this issue as well:
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08-30-2019 07:33 PM
The reset password function is finicky. You will need to contact moderator for help.
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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08-30-2019 07:21 PM
got email but the link says sorry this is expired 2 times what on heck is going on here
Sorry, this page has a time limit which has expired. Please re-enter the old and new passwords and try again.
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08-30-2019 06:02 PM
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08-30-2019 06:02 PM
@RODNEY2008 wrote:how do I contact them I only know how to post issues :
@computergeek541 wrote:
I've merged both of these threads as they are both about the same issue. If the password reset e-mail message isn't being received, only Moderato_Team can fix this for you.
Please use this website link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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08-30-2019 05:59 PM
how do I contact them I only know how to post issues :
@computergeek541 wrote:
I've merged both of these threads as they are both about the same issue. If the password reset e-mail message isn't being received, only Moderato_Team can fix this for you.
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08-30-2019 05:58 PM
I've merged both of these threads as they are both about the same issue. If the password reset e-mail message isn't being received, only Moderato_Team can fix this for you.
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08-30-2019 05:53 PM
I cant access nothing now I sent request for emailto reset password still nothing in junk :
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08-30-2019 05:45 PM
Are you sure you used the same email for community and the self serve?
Can you locate the welcome message?
What happens if you try to create self serve account with your phone number
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08-30-2019 05:42 PM
@RODNEY2008 Check your junk folder just in case.