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benz4
Great Neighbour / Super Voisin

I have another phone # attached to my account.

When I try to go to the account from that Phone # It requires a email address. I cant log in with any of  3 email addresses we have. Is there a way we can find out the email address?

The phone # is:  ###-###-####

3 REPLIES 3

softech
Oracle
Oracle

@benz4 it you cannot figure out which email address eas used and the recovery buttons didn't help, please engage support by direct message:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Andy85
Town Hero / Héro de la Ville

Hi @benz4

When you are at the login screen, I suggest you click on "Forgot Email". Further instructions will be provided to you so that you can retrieve the details required to log in!

Andy85_0-1701468233712.png

 

Handy1
Mayor / Maire

@benz4  You can use the forgot email option and see what emails you use gets the code sent to it . Also if your using the same device  to try and log into the different accounts be sure to clear Web browser cave a cookies and go incognito or private mode to access the next account each time 

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