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eSim not installed

Dolly45
Great Neighbour / Super Voisin

I've been having issues with getting it downloaded. How do I request to use a Sim card ?

1 REPLY 1

Handy1
Mayor / Maire

@Dolly45  You can buy physical SIM card from Telus Koodo store or order from amazon . Once you have sim card in hand in your account profile page you can sim swap the number 

SIM  SWAPPING  profile tabs

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Of you can log into your account ask support to siI’m swap the number for you 

submit ticket with support . using the chat bubble bottom right of screen 

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If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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