eSim Activation

[LongC]

Hi,

I am unable to complete my activation since my phone does not support eSIM.  The plan is purchased and I now have a physical SIM card.  Any help from an Agent would be appreciated.

[chlong168]

Got a SIM and managed to contact an agent to resolved my issue.  Thank you.

[hTideGnow]

HI @LongC 

buy a sim card from Telus or Koodo store or Amazon

When you have the card, submit a ticket with CS agent and the will update the sim card number for you to complete the activation 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437