eSIM

[Ash84]

I recieved an eSIM however the phone isn’t compatible. My public mobile account won’t let me proceed with activation of the physical sim I bought. How can I do this?

[CSA_PM]

Hello @ Ash84,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Handy1]

No worries @Ash84  just get support to help you finish up the activation 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Dunkman]

@Ash84 

You will need help from customer service agent to help complete activation with physical SIM card. 

I have escalated your post to CSA_PM.  Should respond within 30 minutes.