10-06-2025 07:55 PM - last edited on 10-06-2025 08:05 PM by computergeek541
Hello,I tried to activate my eSIM three times but it failed.Now it says the eSIM is invalid or already used.Could you please reissue a new eSIM for my account?Thank you.
10-06-2025 08:00 PM
hi@Living1689
you have to check with PM support agent and see if they can do that, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
