hi, I recently change from virgin plus to public mobile. but I think the transfer process is not complete so I can only use the data but not able to receive any phone call or message. I'm using the eSIM card.
I agree on the porting issue, please contact with technical team. Perhaps, e-sim setting up could be another issue, regarding this problem, purchase new e sim to reinstall could be solved.
definitely a porting problem. I will message you the number to PM porting support team, they can confirm the status of the port and help. Please check the Community inbox call them
