hi @GokulPonraj
the esim not work at all?
first, it is installed there? make sure the newest one is there. And disable all the old one and the old carrier sim
the latest PM esim should be enabled, and set as Primary. Then Reboot phone and click Reset network settings and test
if still unable to get it working, ask PM support agent to help.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
