duplicate number

[Sivam]

I bought the sim from Publicmobile.ca and chose a number from the numbers given from the publicmobile.  When I call from my phone, it is working. When someone calls me, the call is going to someone else. It looks like, someone has the same number. I am unable to log in to my accont, because I can't receive the Eversfe number.

[computergeek541]

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@BKNS27 wrote:

@Sivam 

Did you reboot your phone by powering off then back on?

Then login to your account on the PM app.

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Restarting the phone cannot possibly fix an issue of the phone number having already been assigned to someone else.

[BKNS27]

@Sivam 

Did you reboot your phone by powering off then back on?

Then login to your account on the PM app.

[Handy1]

@Sivam  .yes this is public mobile glitch and happens sometimes it happened to me once also . I just had to log into my account . Profile page and pick a new phone number . And you can change your number 4x for free every 30 days 

Change # on profile tabs

If you can’t log into by any chance get support to help you 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437