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downgrade from 27$ plan to 15$ plan

Yassined6
Great Neighbour / Super Voisin

HI,

I can't see the 15$ plan when trying changing plan for my kid from 27$ plan.

so i created a new account and tried to transfer his phone number but it refuses to transfer.

some assistance plz

Thanks

4 REPLIES 4

lmin
Great Neighbour / Super Voisin

There is a $19/month plan in Ontario that includes 

  • 1GB of Canada-wide data at 4G speed up to 100 Mbps1
  • Unlimited Canada-wide minutes and messaging plus unlimited international text and picture messaging2
  • Call Display, Voicemail, Call Waiting, Call Forwarding & Conference Calling
  • Available for new activations only

This may be a good replacement for the $15 plan that used to be available

funpig1
Deputy Mayor / Adjoint au Maire

@Yassined6 

If you were in Quebec, I think you can still get the $15 plan. 

Yes. To get a new activation plan, you to use a new email address, open a new account and select a new telephone number. 

Alternatively, you can port your old number to another service carrier and then port back in and select a new activation plan. Good luck.

Yassined6
Great Neighbour / Super Voisin

i still see the plan for new subscription. in that case i need to activate a new subscription and choose new phone number. is that right?

TheSterlinger
Mayor / Maire

Unfortunately,  there is no longer a $15 plan.

Within the account you can only change to the plans listed.

You also cannot transfer within Public Mobile accounts.

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