08-16-2017 02:56 PM - edited 01-05-2022 02:39 AM
Hello
I don't want to use public mobile anymore. How do i do that?
I see some messages that i have to disable autopay. 2nd of Every month they deduct money from my account. So if i delete auto pay i will not be charged from next month? Pls. let me know.
Thanks !
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08-16-2017 07:28 PM
08-16-2017 03:43 PM
You plan MUST be active to port-out. So, if you won't get that done before your next renewal I suggest you change to a 30 day plan to save some $.
08-16-2017 03:24 PM
its depending on your plan. If you are on a 30 day plan, you will get a charge every "month" or 30 days.
If you are on a 90 day plan, you will get a charge every 90 days or "3 months".
When you port over to another carrier, your account is automatically closed, so your autopay would be cancelled.
08-16-2017 03:18 PM
So it will not be charging for the 3 months correct...i saw some posts mentioning it will charge for 3 months.
Also, if i have to port my number, i have to port to other carrier and then delete the autopay?
08-16-2017 03:01 PM - edited 08-16-2017 03:04 PM
you can remove the card from your account. Alternativley, if you decide to port your number over to a new carrier, your PM account will be closed, so you also wont be charged by that method either
Edit: In self-serve, go to the payment tab, and near the bottom in orange letters you should see "manage my card". Click that and you can edit/delete it