05-07-2021 10:34 AM - edited 01-06-2022 02:39 AM
Hi, I was under the impression that if I activated my phone with Public Mobile with a plan, that I would get a month's payment off my bill. I don't see that anywhere in my account yet. Is there a problem, or do I have to wait? Thanks
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05-15-2021 10:06 AM
Thanks for all the replies, I'll now wait for my discount in the near future.
05-07-2021 10:41 AM - edited 05-07-2021 10:43 AM
If you met the promo criteria then you will see it before your next renewal upto 3 weeks after activation
Edit depends on the promo ie the one mentioned above can take ,60 days
05-07-2021 10:38 AM - edited 05-07-2021 10:39 AM
you meant this?
FLASH SALE: Get one month of service for $0 when y... - Community (publicmobile.ca)
did you submit your email ahead and got a confirmation? After you got the confirmation, did you use the same email to activate?
Also there is a 60 days wait time. If you have completed above , you should see the credit within 60 days. Once they apply the credit, you will see the credit on your Self-Serve , Available Fund = your monthly fee
05-07-2021 10:37 AM - edited 05-07-2021 10:50 AM
You have to pay for your first payment then if you had registered for recent promotion it can take up to 60 days for you to receive a credit.