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mike112
Good Citizen / Bon Citoyen

Hi, I was under the impression that if I activated my phone with Public Mobile with a plan, that I would get a month's payment off my bill. I don't see that anywhere in my account yet. Is there a problem, or do I have to wait? Thanks

4 REPLIES 4

mike112
Good Citizen / Bon Citoyen

Thanks for all the replies, I'll now wait for my discount in the near future.

mimmo
Retired Oracle / Oracle Retraité

If you met the promo criteria then you will see it before your next renewal upto 3 weeks after activation 

 

Edit depends on the promo ie the one mentioned above can take ,60 days

 

 

softech
Oracle
Oracle

@mike112 

 

you meant this?

 

FLASH SALE: Get one month of service for $0 when y... - Community (publicmobile.ca)

 

did you   submit your email ahead and got a confirmation?  After you got the confirmation, did you use the same email to activate?

 

Also there is a 60 days wait time.  If you have completed above , you should see the credit within 60 days.   Once they apply the credit, you will see the credit  on your Self-Serve , Available Fund = your monthly fee

Triguy
Mayor / Maire

You have to pay for your first payment then if you had registered for recent promotion it can take up to 60 days for you to receive a credit.

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