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eddy_beaverstyx
Great Neighbour / Super Voisin

I am supposed to get a message from public mobile if I exceed my data plan

 

2 REPLIES 2

Meow
Mayor / Maire

That is very shaky service as some people get it, some get it as error (still have plenty of GB) and some do not get it at all.
Logging to your account will tell you Exactly how much data you used and/or left. Besides your phone will be very close to the 'official' counter.
Do NOT reply on 'helpful' messages from ANY system. Do YOUR own monitoring.

hTideGnow
Mayor / Maire

hi @eddy_beaverstyx 

the text might or might not come, it is not very reliable.

did you check My Account and confirm if your data really all used ?

To avoid  browser cache problem, please check again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)