data usage

[farouk1]

going online my account shows data usage has been minimal.I receive text twice in two mths that I have used 70% of data.

[teresaho]

Hey! I would reach out to public mobile to get them to resolve the issue. Unfortunately they can't be contacted over the phone, you'd have to contact them online through the public mobile website.

[dabr · Accepted solution]

@farouk1   Unfortunately, there have been quite a few customers reporting receiving some errant text messages about their data usage. 

Also the self serve account has been having caching issues since the recent updates.  Along with refreshing the account as already advised, you can also try logging into the account using incognito/privacy mode.

[hairbag1]