3 weeks ago
how do I private message a CS_agent?
3 weeks ago - last edited 3 weeks ago
hi @newjtower
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
But you have payment issue? you can buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account
same problem here. they said my subscription expired today and to pay now so I can resume my services. they wont take my payment and say its a problem with my credit card. There is no problem with my credit card.
