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changing plans

doberman
Great Neighbour / Super Voisin

I had a 90 day plan.

 

It has expired.

 

I am trying to change to a 30 day plan. 

 

I have 70 dollars of credit. 

 

How do I do this.  It does not let me change plans. 

3 REPLIES 3

srlawren
Retired Oracle / Oracle Retraité

@will13am I think you're confusing the "Expired".  In this case, I believe @doberman means suspended, meaning as @xCameron94x points out, means you cannot change the plan thorugh self-serve but need to contact the moderator team for assistance.

 

EDIT: @doberman please use this link to send the moderator team a private message with your phone number and the details of the plan selection and they can assist you.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

will13am
Oracle
Oracle

@doberman, are you sure you want to switch plans?  Even though a plan you have may be expired, you can still renew the plan because it is grandfathered.

xCameron94x
Mayor / Maire

the mods will need to do that for you. You need to send them a private message

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