09-29-2017 01:41 PM - edited 01-04-2022 02:41 PM
09-29-2017 03:24 PM - edited 09-29-2017 03:25 PM
@will13am I think you're confusing the "Expired". In this case, I believe @doberman means suspended, meaning as @xCameron94x points out, means you cannot change the plan thorugh self-serve but need to contact the moderator team for assistance.
EDIT: @doberman please use this link to send the moderator team a private message with your phone number and the details of the plan selection and they can assist you.
09-29-2017 02:54 PM
@doberman, are you sure you want to switch plans? Even though a plan you have may be expired, you can still renew the plan because it is grandfathered.
09-29-2017 01:44 PM
the mods will need to do that for you. You need to send them a private message