change subscription

[Nyingkho]

Hello, I just signed on to a 90-day subscription and now I'm interested in changing to a monthly subscription. My question is I paid for the full 90 subscription and I'm only 7 days into the plan.  If I change plans now, will they refund me for the remainder of the subscription?

Thank you!

[Nyingkho]

Thank you!

[hairbag1]

@Nyingkho 

no refunds or pro-rated plans. You can select a plan change for next renewal...otherwise if you change plan now, you pay right away and lose whatever is left on current plan.

[computergeek541]

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@Nyingkho wrote:

Hello, I just signed on to a 90-day subscription and now I'm interested in changing to a monthly subscription. My question is I paid for the full 90 subscription and I'm only 7 days into the plan.  If I change plans now, will they refund me for the remainder of the subscription?

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There would be no refund and no credit given.  You would loss what was paid and the remaining time on the plan.  To avoid that, please pre-schedule your plan change using Self Serve.

[Handy1 · Accepted solution]

@Nyingkho  No don’t change now or you lose money in your current 90 day cycle . Instead choose option to change on next renewal and then when you 90 days is up you will be on the new plan you want 

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle