09-02-2020 05:46 PM - edited 01-05-2022 01:03 PM
Hi
I have 2 public mobile plans, due to covid 19 i have financial difficulties, i want to change my $25 plan to $15 plan.
If i will change my plan will it effect on my Rewards, and add-ons(i got promos, one time promotions, and holidays giveaways, bonus data)?
Solved! Go to Solution.
09-02-2020 06:13 PM
Thanks for the help😊
09-02-2020 06:03 PM - edited 09-02-2020 06:04 PM
You can change your plan by choosing "change on next renewal". Rewards and add ons automatically stay with the account so will the following promotions:
Any other promotions from activation are subject to the conditions listed in the original announcement. Please check the announcement board for your particular promotion.
09-02-2020 05:49 PM - edited 09-02-2020 05:50 PM
Depends on the terms of the one time promos. Rest are ok.
Pick change at next renewal so you can continue to use your current plan till you have to pay again.
09-02-2020 05:48 PM
@Mandeepkainth wrote:Hi
I have 2 public mobile plans, due to covid 19 i have financial difficulties, i want to change my $25 plan to $15 plan.
If i will change my plan will it effect on my Rewards, and add-ons(i got promos, one time promotions, and holidays giveaways, bonus data)?
Rewards and add-ons won't be affected. One-time promotions could potentially be affected depending on how they were added to the account and based on the terms of that offer.