change phone number

[tonyluckyboy]

its been 3 weeks im trying to change my phone number and the message i receive its always the same: phone number change failed...my account is active...please help me...

[Anonymous]

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@computergeek541 wrote:

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@davincial wrote:

There are 2 ways you can change your new

1) either get a new number which you can do once every 30 days

2) transfer your old number for which you would have to send a private message to the moderator 

hope this helps!

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Generally, customers do not need to contact moderators to port in a phone number, a number coming from a prepaid Koodo account being the main exception.

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Now that's a hedge word. "Main". 🙂 Isn't there also like a PC Mobile or something? Also I gather TextNow.

[computergeek541]

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@davincial wrote:

There are 2 ways you can change your new

1) either get a new number which you can do once every 30 days

2) transfer your old number for which you would have to send a private message to the moderator 

hope this helps!

---

Generally, customers do not need to contact moderators to port in a phone number, a number coming from a prepaid Koodo account being the main exception.

[davincial]

There are 2 ways you can change your new

1) either get a new number which you can do once every 30 days

2) transfer your old number for which you would have to send a private message to the moderator 

hope this helps!

[popping]

@tonyluckyboy 

You can only change phone number once per 30 days.

But you can port a number to PM without the 30 days limitation.

I had port two numbers to the same PM account with 2 weeks in between.

[Rockdaddy22]

Sounds like you need to contact a moderator to help you out. 

[Anonymous]

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@tonyluckyboy wrote:

its been 3 weeks im trying to change my phone number and the message i receive its always the same: phone number change failed...my account is active...please help me...

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You can only change your number once per 30 day term.

Perhaps try a different browser or clear cache or use incognito/privacy mode.

Edit: ninja'd

[Jb456]

Stay safe