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change payment method

Bob13
Great Neighbour / Super Voisin

Need to change payment method, but locked out of account because I have auto pay and have not logged in for months. How do I get account access?

 

2 REPLIES 2

BKNS27
Mayor / Maire

@Bob13 

If you can’t access your account as per @dust2dust.

You will then need to contact a CS_Agent to help you access your account. 
Have you PIN ready when they contact you by pm.

dust2dust
Mayor / Maire

Are your services working? Can you try a different browser or device or private mode. Can you reset the password?

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