08-26-2018 02:11 PM - edited 01-05-2022 12:40 AM
i just joined 5 das ago. and really wanted the $30. 00 plan but somehow I got the $25.00 plan.
HOW DO I CHANGE IT??
08-26-2018 02:24 PM
Given that you just joined 5 days ago, I would message the Moderator Team and explain what you want to change your plan to. Normally, you would have to pay again and forfeit what you already paid, but they are usually pretty good about accommodating plan changes for brand new customers.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-26-2018 02:18 PM
In your self service account, you can either change your plan immediately and be charged $30 immediately (but you will lose the remaining $25 plan) or choose at the next renewal date (25 days away).
You may want to contact moderator to see whether they can switch now, but YMMV. Public Mobile is prepaid....
08-26-2018 02:14 PM
I think you will forfeit your $25 plan payment if you switch now, but you could always set up your account to switch to the $30 on your next renewal.