2 weeks ago
i got a used motorolla moto g power and i put my public m sim card in, but i can't use my cell plan. it says sim cant be used and to enter the pin. when i go 2 settings- sim locked for operater. it works fine on my other moto phone. i called the store, they said might have to finish setup tutorial, but it seems i did.
Solved! Go to Solution.
2 weeks ago - last edited 2 weeks ago
Contact a CS_Agent for the SIM PUK to have it unlocked.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Sorry wrong information posted earlier.