cant log in

[TT47]

I have all my information.

I cant long in 

I have been a pubic mobile customer for over years. I cant see how much data I have used this month, nothing is working.  Tried on the app as well. I cleared my cache, tried different browser and on a PC and cellphone.

[hTideGnow]

hi @TT47 

when was the last time you were able to login? did you try Forgot email or Forgot Password?

if same, then submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage