cannot login

[UniArm]

I am a long term customer, phone line working

but when I login , it asks me to resume activation 

[softech]

Yes @UniArm , support works 7 days a week including holiday.  You should get a reply with 1 to 2 hours depending on the support ticket volume 

[UniArm]

thanks. Sent

do they open today?

[softech · Accepted solution]

@UniArm 

the error indicates that the EverSafe login system was unable to find your My Account from your login email.  No worries, it is an easy fix for PM support and you just need to engage them by direct message.  Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there