cancel subscription

[Dean66]

Hi I would like to cancel my subscription with public mobile with the number 403-xxx-xxxx. I now have a different phone number 403-xxx-xxxx and i have a plan with Bell. I cannot fully log in personally to this acct as my number is no longer 403-xxx-xxxx so i cannot receive any confirmation texts from you. Please cancel my subscription. Thank you. I have not had or used this number since i made a profile and have been charged for usage.

Kara xxxxxx

Edit by Dunkman: removed personal information

[Handy1]

@Dean66  If you ported the number out of public mobile successfully then it will automatically close your public mobile account . But if your still being charged by public mobile and can’t log into the account to unsubscribe then just send support a message to remove  credit card info on file to ensure you won’t be charged again 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hairbag1]

@Dean66 

use this link to message Customer Support to deactivate your account and scrub payment info from that account...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437