3 hours ago
I recently transferred to another carrier but forgot to cancel my autopay with Public Mobile. Will I be charged for the next billing cycle? If so, how can I cancel the autopay? Thank you.
41m ago
Once you port out, you account will be closed and information in your account will be removed but to be on the safe side. Keep a close eye on your CC statement.
Depending on when you port out. Best to port out 2-3 days before your renewal date. If you port out a day after the renewal date. PM will charge you for the following month of service. Since PM is a prepaid service, there are no refund.
If this is the case, you will need to contact a CS_Agent by submitting a ticket and plead your case and ask for a refund.
3 hours ago
@LYNN_2007 , out of an abundance of caution I would have the credit card removed from the account. Use the chat link on the lower right corner of the web page to initiate a support ticket.