02-01-2025 01:30 PM
can't receive or send texts
02-01-2025 01:35 PM
@Shirley54 wrote:can't receive or send texts
Hello @Shirley54
Can you maybe share some more information with us. Are you new to public mobile? Long time customer? What phone you have? When did you start experiencing this? The more details the better it is for us to help you.
02-01-2025 01:31 PM
hi @Shirley54 new activation??
cam you receive calls?
try Reset network settings on the phone
and make sure your old sim card is removed or old eSIM is disable
