08-19-2019 06:56 PM - edited 01-05-2022 06:30 AM
i can´t sign into my account, my mail is not recognized. i recently received my sim card for free in the airport, and now i m hopping to continue using the service, but i can´t do it.
08-20-2019 12:34 AM
@matilde_513 wrote:i can´t sign into my account, my mail is not recognized. i recently received my sim card for free in the airport, and now i m hopping to continue using the service, but i can´t do it.
Did you get a text with your account PIN and security code needednto create self serve account? Does the service work?
08-19-2019 07:00 PM - edited 08-19-2019 07:01 PM
Did they activate the sim at the airport? If so, you may still have to create your self serve account.