can't seem to receive or send pictures via text messages

[jobella3]

Hi,

For the past month I have not been able to send or receive pictures via text messages.

I never had this problem before and have not changed any setting. My data is on as well.

Most people I send to have Apples.

[StillAngry]

Thanks. This is better than the live agent who directed me to a page with several spelling errors.

[CindyLooWhoo]

Alas I am guessing I am gong to try PM support as I have changed my settings and still cannot send or receive but can do so with someone with my same phone so I am googling my phone as well to see if it is the manufacturer though it did work before the change.  Ulefone Armor 13.  PM had done a network reset for me as my data did not work after the change and that works not but not the mms

[jobella3]

Thanks a million! you are a life saver 🙂

[computergeek541 · Accepted solution]

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@jobella3 wrote:

Thanks for the quick response and information. Where do I go to check these settings?

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This will vary depending on phone model but it would be in your settings menus.  On my phone, it's in Network and Internet.  From there, I have a settings icon next to the Public Mobiel network name that I can go into for further settings, including the Access Point Names.

[jobella3]

Thanks for the quick response and information. Where do I go to check these settings?

[computergeek541]

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@jobella3 wrote:

For the past month I have not been able to send or receive pictures via text messages.

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There were previous APN settings that no longer work for MMS messages.  Please check your current APN settings are set to:

APN: sp.mb.com

MMSC proxy: mmscproxy.mobility.ca

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS port: 8799