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Mike1954
Great Neighbour / Super Voisin

Every call i try, is dropping off after few minutes.

Very frusteting when you are talking with doctors or relatives and friends.

The answer for my problems is to move to another provider, because I can't report my problems to a real person: only robots !!!!

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Hello @Mike1954 

It seems Public Mobile is having issues with dropped calls. There have been no announcements about it yet as they are currently dealing with SMS iMessage issues. As per @notchy , create a ticket to have your network reset on their end.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

 

Chalupa_Batman_0-1713013945893.png

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

 

notchy
Good Citizen / Bon Citoyen

@Mike1954  submit a ticket

 

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

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