04-12-2024 11:31 PM
Every call i try, is dropping off after few minutes.
Very frusteting when you are talking with doctors or relatives and friends.
The answer for my problems is to move to another provider, because I can't report my problems to a real person: only robots !!!!
04-13-2024 09:12 AM
Hello @Mike1954
It seems Public Mobile is having issues with dropped calls. There have been no announcements about it yet as they are currently dealing with SMS iMessage issues. As per @notchy , create a ticket to have your network reset on their end.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.
04-12-2024 11:38 PM
@Mike1954 submit a ticket
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent