If you're reluctant to post the info that I've requested, then follow advise from @geopublic . Please be patient as response times can be 24hrs to 72hrs before the moderator can get back to you...usually much less though.
@mahmoud if the dates are the same then that is a problem. Because Public's plans are 30 days it's possible that you can have two separate renewals in the same month. If that's not the case then:
@mahmoudPlease remove your phone number. This is a public forum and most people here are not Public Mobile employees and have no access to your private info like your name. The best way is to use the screencapture function on your device.
xxx-XXX-xxxx and i have another 3 lines under same name.
Log into My Account. You should click on View Payment History. Take a screen shot of that to see the recent payments and we can try to explain it to you. See if you actually paid more than you should have.
