add-on charges

[GDinsky]

Today I mistakenly did a local data top-up  and what I needed was a US roaming add-on of  data/voice/text. Can I revert the local data add-on charge of $20 ?

[hairbag1]

@GDinsky 

you can't but Customer Support might help. Click on the orange chat bubble on lower right side of the page to start the process.

adding...if that fails, use this link to dm Customer Support with your request...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the Community inbox will be highlighted when they respond to you...

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage