add on 400 minutes long distance minutes call reduce my 50 Minutes plan minutes?

[frankieshi]

I have 50 Minutes plan and add on 400 minutes long distance minutes,  if I am using 400 minutes to call oversea,  my  50 Minutes plan minutes get reduce at same time?

[frankieshi]

 add on 400 minutes long distance minutes call reduce my  50 Minutes plan minutes? @Moderator_Team could comment on this?

[will13am]

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@kav2001c wrote:

It should only use the 400 minutes to call international since the 50 minute plans are Canada wide

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I think so too as everybody else would.  Given how the usage metering shows all calls with no segregation of those which consume add-on resources vs in plan resources, it would not surprise me one bit that the "natural" outcome is minutes being taken off of the add-on counter AND the limited use counter.  Remember back in the day how pay per use plans would charge a base rate per minute and if the call is long distance, there would be an additional rate on top.  This could be kind of the same here.  We will see.

[kav2001c]

It should only use the 400 minutes to call international since the 50 minute plans are Canada wide

[will13am]

Good question!  I would assume that the 50 minutes should not be consumed given that if it were, there would be double counting.  It would be useful if the @CS_Agent could comment on this.