06-05-2020 05:46 PM - edited 01-05-2022 11:02 AM
My phone won't activate. What did I do wrong?
06-05-2020 05:59 PM
@MH1959 If you activated your sim card and picked your plan then make sure you phone is unlocked otherwise you will not be able to connect to the network. Do you have another phone you can test the card with?
06-05-2020 05:52 PM
You meant sim card? Make sure you enter the correct details when registering an account.
06-05-2020 05:51 PM
Hi @MH1959
Please describe what you did so far. Sometimes restarting your phone can get things working.
06-05-2020 05:50 PM
Did you confirm if your phone is unlocked and compatible with PM network ? Go to top of this page "Get Started".
06-05-2020 05:50 PM - edited 06-05-2020 05:51 PM
@MH1959 what do you mean? Did you activate your SIM card, did you receive a PM welcome email and was your credit card charged? Thanks. Stay safe.
