activation not complete

[kayb]

I followed the steps to activate but after I got the text to restart my phone to complete process, it now says the esim is not activated?  Any ideas?

[kayb]

I've tried the reboot a couple of times.  I guess I will submit a ticket because resetting the settings didn't change anything either.

Thanks

[Handy1]

@kayb  Try resetting  network settings , if same please submit ticket with support 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[hairbag1]

@kayb 

did you reboot the phone after activation...if not, try it again.