account number

[TalaG]

How can I find my account number?

[slusagm]

Account number is on the Profile page if you use the browser to access My Account, or Account page if you use the app

But if you have trouble logging in, ask PM to help.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

     https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[RobbieJ]

On the APP go under your account.  You will see it on the top left corner under your name.  It's about 14 digits long.

[Chalupa_Batman]

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@TalaG wrote:

How can I find my account number?

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Hello @TalaG 

Log into your account and then go here.

https://myaccount.publicmobile.ca/en/account/my-profile

It's under Account Info. Just click on the "eye" and then click on the paper to copy.

[softech]

@TalaG 

Account number is in the Profile page on My Account (not that Community).  It can also be found on the Account page on PM app

If you still cannot find it or unable to login, please reach out to PM CS support by direct message 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there