account block

[harrykinsh]

try to login in my account but not able to. forget my security question.

please help

[paulbranscombe]

Hi there: 

Go to https://productioncommunity.publicmobile.ca/t5/Self-Serve/I-forgot-my-security-question/m-p/54317#M4...

Hope this helps.

[telemonster]

talk to simon )

[RossN]

@harrykinsh click on the? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator they can help you with your issue ask for temp password good luck 

[geopublic · Accepted solution]

---

@harrykinsh wrote:

try to login in my account but not able to. forget my security question.

please help

---

@harrykinsh  

To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking  here or the icon (bottom right of your screen).

If you are still having problems contacting Public Mobile then click here. The link  sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Please note that account verification may be required when contacting the Moderator Team