Hello thereYou may want to check what data options are supposed to come with your plan.Check out this plan here:https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/how-to-change-plan-immediately/td-p/252494
It sounds like you may have to reactivate your account.Perhaps refer to this link:https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Reactivate-phone-service/td-p/306569#:~:text="Simply%20make%20a%20one-time,services%20should%20be...
Hi there:I think that renewing the accounts auto payment will solve this problem. Please try the suggestions on this link:https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Reactivate-phone-service/td-p/306569#:~:text="Simply%20ma...
Hi there: Go to https://productioncommunity.publicmobile.ca/t5/Self-Serve/I-forgot-my-security-question/m-p/54317#M4289https://productioncommunity.publicmobile.ca/t5/Self-Serve/I-forgot-my-security-question/m-p/54317#M4289Hope this helps.