03-17-2017 01:06 PM - edited 01-05-2022 01:51 AM
Hello PM forum,
My previous credit card did not go through on the date of autopay. Unfortuneately my account expired and became suspeneded. After making a payment with another credit card yesterday (Mar 16), it is still suspended a day later. What do I need to do to get my account working ASAP? Please let me know if there is anything I need to do.
Thank you,
Brandon
03-17-2017 01:17 PM
Hey @Blove239,
Thank you for reaching out to us!
I'm really sorry to hear that your services have suspended. I understand how frustrating it can be but you've come to the right place for help 🙂 Can you please send me your phone number via private message ? I will then provide you with an authentication link and we'll get this sorted.
Respectfully,
Mary