12-02-2022 10:33 PM
Long time PM customer.
I received my promo text today and responded with stated response but do not see them applied to my account.
How long does it take for them to show on your account.
I have never had this problem in the past
12-03-2022 12:33 AM
Solved :
Had my messages forwarded to another number
Once I replied from the correct # promo credits showed up immediately.
Thanks for all the replies
12-02-2022 11:37 PM
Should be a cache issue. Try Incognito mode.
12-02-2022 10:46 PM
@softech
Tried exactly as you mentioned, still not there .
Did it at noon today .
Never had this happen in the past .... Guess I'll keep waiting
If not I'll open a ticket tmrw as you suggested
Thnx for the replies
12-02-2022 10:39 PM
@GFG69
just to confirm, you were checking "Add-on Usage" section on the Dashboard page?
it should be pretty instant, but I guess it is not this time
Wait until tomorrow morning, if it still not show up , open ticket with PM Support
12-02-2022 10:36 PM
Yes2 also tried incognito mode as suggested
12-02-2022 10:34 PM
Tried , no go
@GFG69 you replied YES2 ?
try to login again using Incognito mode and see if you see the free add-ons there
