Wrong MEID number

[Karlslj94]

I recently switched from Chatr to Public, and when activating I entered the wrong MEID number. My number won’t transfer until that number is corrected. 
How do correct this? 

[computergeek541]

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@softech wrote:

@Karlslj94   yes, you should have entered the account number instead of MEID or IMEI

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That is true, but IMEI would work fine if it's correct. Note that there are jno MEID used in Canada.  Those have been gone since the CDMA shutdown.

[esjliv]

@Karlslj94  submitting a ticket with CSA can fix you up. Public Mobile representatives (CSA) for help; click this link: to request the transfer of your number over to Public Mobile.

[softech]

@Karlslj94   yes, you should have entered the account number instead of MEID or IMEI

I will message you a number to call to talk to live support to provide them the missing info.  Please check your Community inbox, envelope icon on the top right