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Wrong Add-On

thiru
Great Neighbour / Super Voisin

Hello,

 

I've accidentally added the wrong add-on to my plan. I haven't used the new add-on; it is possible to switch it for the correct one? The two add ons are the same price.

3 REPLIES 3

Triguy
Mayor / Maire

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

Here is a guide about add-ons.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167

hairbag1
Mayor / Maire

@thiru wrote:

Hello,

 

I've accidentally added the wrong add-on to my plan. I haven't used the new add-on; it is possible to switch it for the correct one? The two add ons are the same price.


Click the ? in lower right side of page to start process of moderator assistance.

geopublic
Mayor / Maire

@thiru wrote:

Hello,

 

I've accidentally added the wrong add-on to my plan. I haven't used the new add-on; it is possible to switch it for the correct one? The two add ons are the same price.


@thiru You need to submit a ticket and ask by doing the following:

stpm-new.png

 

 

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